FAQs

Q: How do I place an order?
  • To place an order, simply browse our collection, add items to your cart, and follow the checkout process.
Q: What payment methods do you accept?
  • We accept all major credit cards and bank transfers.
Q: What is your shipping policy?
  • We offer free shipping on all orders over 4999. For orders under 4999, there is a flat shipping fee of Rs. 200.
Q: How long does delivery take?
  • Delivery typically takes 2-3 business days, but may vary depending on your location.
Q: What materials are your bags made of?
  • Our bags are made from high-quality materials, ensuring durability and style.
Q: Can I return or exchange a bag?
  • Yes, you can return or exchange a bag within 7 days of delivery. Please see our full return and exchange policy for details.
Q: How do I initiate a return or exchange?
  • Contact our customer service team at Support@bagonia.pk to begin the process.
Q: How do I contact customer service?
  • You can reach us at Support@bagonia.pk, 0321-0431111 or through our website's contact page.

Q: How can I contact your customer support team?

  • You can contact us by email, phone, or live chat. Our customer support team is available during business hours and will respond to your inquiry as soon as possible.

WhatsApp +923210431111

Email : Support@bagonia.pk